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CDG22- Digital Cities Survey (DCS)

Introduction

The 2022 Digital Cities Survey (DCS) provides you with the opportunity to conduct an in-depth IT self-audit of your current operational status, accomplishments of the past year, and plans for the future. It can also kick-start IT strategic planning exercises. The survey results enable you to benchmark your IT operations, accomplishments, and plans against other cities in multiple ways. Additionally, you will have:
  • Nationwide recognition and possible awards for IT staff’s outstanding and improved performance
  • A third-party report source that helps you build credibility with departments and leaders
  • A launchpad for meaningful discussions with your stakeholders
  • Ideas and lessons learned to continue improvements for the next year
     
The Center for Digital Government (CDG) survey identifies and promotes best and emerging practices in the public-sector IT community. It believes that a highly coordinated and consistent enterprise approach to the planning, governance, and management of digital technologies and services delivers the greatest impacts for aligning and supporting your city’s priorities for improving constituent, business, and employee experience with city government. 

The survey submission deadline is Wednesday, July 27, 2022.

The Digital Cities Survey has been redesigned to more accurately reflect the most important aspects of the digital city. To make completing the survey easier, questions have been organized into categories to reduce data redundancy and question overlap. Additionally, demographic and context questions at the end of the survey provide the opportunity to increase understanding of your city’s IT operations and external and internal challenges that you faced in the past year. All of these changes will help you describe your accomplishments in succinct, concrete, and measurable terms so your submission can be evaluated fairly and objectively.

CDG thanks the following corporate members for underwriting the survey: Premier Corporate Members Accela, Amazon Web Services, Infor, Laserfiche, Microsoft, Oracle America, Inc., and Yubico. Standard Corporate Members: CAI, LinkdIn Talent Solutions, Pure Storage, SHI International Corp, and VertiGIS. Without their support, the survey awards program and its outcome publications would not be possible.
Instructions for Using the Survey Tool
  • FIRST: Fill in the primary contact (required) and click on the Save and Table of Contents button at the end. This will take you to the TABLE OF CONTENTS and INITIAL SURVEY INFORMATION.
  • The survey consists of ranked drag and drop, single choice, multiple choice, and open-ended text answers.
  • Further instructions for completing the survey are on the next page and in the survey FAQs. A copy of the survey in Word is also available for download in the FAQs - CLICK HERE
Primary Respondent/CIO or equivalent technology leader:
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Back Up for Primary Respondent:
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Communications-Public Information Director:
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The contacts listed above will be sent relevant information regarding CDG’s Digital Cities Survey.